Last updated: 18 October 2026
This policy explains the cookies and similar technologies, such as local storage, used on this website, which is operated by Freehold Solutions LTD.
Cookies are small text files that a website stores on your device. Local storage works in a similar way. They let a website remember things, such as your cookie choices or an ongoing chat conversation.
When you first visit, a banner lets you accept or refuse cookies that are not strictly necessary. You can change your choice at any time with the options below or the “Manage consent” tab on every page.
You can also block or delete cookies in your browser settings. If you block strictly necessary cookies, parts of the website may not work.
Strictly necessary
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| cmplz_banner-status, cmplz_consented_services, cmplz_policy_id, cmplz_functional, cmplz_preferences, cmplz_statistics, cmplz_marketing | This website (Complianz) | Remember your cookie choices | 365 days |
| _lscache_vary | This website (LiteSpeed) | Serve the right cached version of a page | 2 days |
| wordpress_test_cookie, wordpress_logged_in_*, wp-settings-*, wfwaf-authcookie-* | This website (WordPress, Wordfence) | Used only when our staff log in to manage the website | Session to 1 year |
Live chat
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| freeholddxb-_zldp | Zoho SalesIQ | Recognises a returning visitor so that our chat can continue a conversation | 2 years |
| freeholddxb-_zldt | Zoho SalesIQ | Identifies your current visit for the chat | 1 day |
| siq_embed, utsdb (local storage) | Zoho SalesIQ | Store chat window settings and session state | Until cleared |
Our live chat is provided by Zoho SalesIQ, which sets these items when the chat window loads.
Embedded content
The map on our Contact page is provided by Google Maps, and videos may be provided by YouTube. Google may set its own cookies when the map loads or a video plays. See how Google uses cookies.
We do not currently use analytics or advertising cookies. If we start using them, we will ask for your consent first and update this policy.
If you have questions about this policy, email info@freehold-solutions.com. Our Privacy Policy explains how we handle personal information.
